I have to admit, I have to give 5 stars. They were honest. Let me explain , I've gone to other places for inspection & even tho I would go to my mechanic to checl out my vehicle prior to inspection, I would ALWAYS have to pay something included with the inspection fee in order to pass. Carmasters diagnosed my vehicle & the overall inspection passed. They showed me optional recommendations. I could've paid the inspection fee & left. But their recommendations at that point I truly valued so I let them take care of it cauz my vehicle is an older vehicle, 1998 Lincoln Navigator. However, I have put money into it & taken really good care of it. They even send me pics & videos. Pics with the recommendations & videos on how to take care of ur vehicle. I thought that was awesome. They were very friendly & curtious. They had a nice customer lounge room for u to wait in. Free coffee & water. I didn't look to see what else, but it was a comfortable wait. Thx Carmasters. I will be returning for my inspection next year as well.